1. Data Controller
Gareth James
Dirschauer Str. 5, 10245 Berlin, Germany
Email: info@voices.live
2. What Data We Collect
We collect the following personal data:
- Account data: your name, email address, and optionally your town or city
- Choir and concert listings: information you submit about choirs and concerts
- Uploaded content: photos and videos you upload
- Usage data: pages visited, searches performed, general usage patterns
3. How We Use Your Data
- To create and manage your account
- To send transactional emails (account activation, password reset)
- To display choir and concert listings
- To monitor service health and fix errors
- With your consent, to analyse usage and improve the service
4. Third-Party Services
We use the following third-party services to operate voices.live:
- Google Analytics & Clicky — website analytics (only with your consent)
- Google reCAPTCHA — spam prevention on forms; subject to Google's Privacy Policy and Terms of Service
- Amazon Web Services (AWS S3) — secure storage for uploaded photos and videos
- SMTP2GO — email delivery
- Rollbar — error monitoring and diagnostics
5. Cookies
We use the following types of cookies:
- Strictly necessary: required for login sessions and core functionality
- Analytics (with consent): Google Analytics and Clicky, to understand how the service is used
You can manage your cookie preferences at any time using the cookie settings link in the footer.
6. Data Sharing
We do not sell your personal data. We share data only with the third-party service providers listed above, to the extent necessary to operate the service. With your consent, anonymised usage data may be processed by our analytics providers.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your personal data is deleted. Choir and concert listings remain on the platform until explicitly deleted by the user who created them.
8. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: request a copy of your personal data
- Rectification: correct inaccurate data
- Erasure: request deletion of your personal data
- Portability: receive your data in a portable format
- Objection: object to certain types of processing
- Complaint: lodge a complaint with the German data protection authority (BfDI)
To exercise any of these rights, contact us at info@voices.live.
9. Age
This service is intended for users who have reached the age of digital consent in their country (16 years in Germany and most EU countries). We do not knowingly collect data from younger users.
10. Changes to This Policy
We may update this policy from time to time. The current version is always available at /privacy.